Refund policy

We accept returns on apparel up to 30 days from receipt.  Due to the nature of our products, we do not allow consumable products to be returned.  If you feel your product is defective or have any issue with it, please reach out so we can resolve the issue.   Please contact us at contact@liveultimate.com or 719.924.5483(LIVE) to obtain return instructions to ensure you receive your refund.  If we shipped you the wrong item, we will provide a return label otherwise buyer is responsible for return shipping costs.  Once the item is returned and inspected and the refund is initiated, the process will take 3-5 business days before you see the credit on your original payment method. This depends on which credit card carrier you use. 

Important to Note:  Opened, tampered, damaged or used items will not be accepted.  Items in a condition other than new might have up to a 50% restocking fee or might be fully rejected.